Australia, with a population of over 25million people, and a landmass of almost 3 million mi2, you can image that moving from one point to another can be a stressful event that takes a lot of time, and a lot of money. The last thing you want to be dealing with is a moving company that loses boxes, breaks your treasured items or is generally belligerent.
Thankfully most major removalists are professionals, with that Aussie get up and go attitude that means you don’t need to worry about being billed for unnecessary time wasted, but you still want to ensure that you are going to be handing over your belongings to a company that is trust worthy.
In Melbourne alone there are almost 50 reputable firms to choose from, and you can’t go by price alone to ensure that you are working with a trusted removal company. Thankfully, you can go by word of mouth and a strong history.
Looking at http://fragileremovals.com.au will give you a good idea about what sort of things you should be looking for in your moving company, and like most good companies, you will be able to get a quick quote with no obligation so that you can at least see if the company is within the ballpark figure you were looking at.
To Pack Or Not To Pack?
A lot of people choose to pack their house up themselves. Although this will save you money, I personally will never pack my house again. The feeling of being able to leave the packing to professionals who do this for a living, professionals who want to make sure that your possessions arrive at the other end unscathed, is like a weight being lifted from your shoulders.
However, I have had one bad experience with an international move where the company had underestimated the amount of boxes they would need, hadn’t communicated with their team about what was going to be involved in the move, and had left the pair who were supposed to be moving the boxes and furniture to also pack up the house – on a Friday afternoon. So, it was hardly surprising that this did not go well.
Generally, with a good company they will provide a detailed quote. You will usually find that the person doing the quote does this as their full-time job. They don’t pack (anymore), they don’t move (anymore), but they do know exactly how many boxes you will need in order to comfortably and safely move everything, how long it will take, and how much space it will be on a truck or container.
If you are dealing with a moving firm who knows what they are doing, with clear communication amongst themselves and with you, then packing is an absolute joy – and quite an experience to watch professional packers at work. The level of efficiency is quite astounding.
Do I Need Insurance?
If you have contents insurance already, it is a good idea to check with your insurance company as to whether or not your policy is going to cover your goods in transit or if at any stage during the moving process if you will be uncovered.
This is also important if at any stage you will be using a temporary storage facility, which will sometimes occur with international or interstate moves, or even across Melbourne if you have to wait a day or two for the property you are moving into is going to be vacated.
Is The Firm a Australian Furniture Removers Association Member?
While there is no legal requirement for a furniture remover to be a registered member of the AFRA, choosing a company that is a registered member offers you a few assurances. All members of AFRA must carry public liability insurance, as well as transit insurance, meaning that if disaster strikes you will have someone to look out for you.
The size of the company is not an indication as to whether they will be AFRA members or not, as even a sole mover with one truck is able to be a member, however they must all have the right equipment for the job they are selling. A single person operator is not likely to be able to prove that they are equipment to undertake a major international move, so would not be put forward for this type of move. However, they might be perfect for a flatting situation where you are moving into a new flat down the road.
Good communication is vital but having a firm who is reliable is also a must. You not only need to know that they will turn up on time, at the time they say they will, as well as delivering your house to the destination within the timeframe they have indicated (allowing for the usual roadworks or traffic diversion), but you also need to know that they will do the job you need them to do. You can often tell the reliability of a company from the initial phone conversation. If they are unable to respond to your questions, or unable to get back to you promptly with a response, can you really trust them to look after you interests?
When they send someone out to arrange a quote, you may well discover that this person is not the most personable human you have ever met, the job is stressful and requires a high degree of accuracy, but allow them their method, and judge on how comprehensive their feedback is.